Privacy Policy
Privacy Policy
Effective Date: April 27, 2026
Website: https://westcountryrvrentals.com
Company: West Country RV Rentals
1. Introduction
West Country RV Rentals (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection Act (Alberta) and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website.
2. Information We Collect
a) Information You Voluntarily Provide
When you use our contact form, we may collect:
- Your name
- Your email address
- Your Phone Number
- Any information you include in your message
This information is sent directly to our business email account and is not stored on our website server.
b) Website Usage Information (Analytics)
With your consent, we use Google Analytics to collect limited, non-directly identifying information about how visitors use our website, including:
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IP address (which may be anonymized)
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Browser type and version
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Pages visited
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Date and time of visit
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Referring website
Google Analytics helps us understand website traffic and improve site performance.
You may manage your analytics preferences through our cookie banner.
Google may process this data on servers located outside of Canada. For more information, please review:
https://policies.google.com/privacy
c) Spam Protection (Google reCAPTCHA)
Our contact form uses Google reCAPTCHA to protect against automated spam submissions.
reCAPTCHA may collect:
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IP address
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Device and browser information
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Interaction data
This information is processed by Google and is subject to:
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Google Privacy Policy: https://policies.google.com/privacy
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Google Terms of Service: https://policies.google.com/terms
reCAPTCHA operates in the background to help ensure website security.
3. How We Use Your Information
We use personal information only to:
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Respond to inquiries submitted through our contact form
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Improve website functionality and performance
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Protect our website from spam and abuse
We do not sell, rent, or trade personal information.
4. Consent
By voluntarily submitting information through our contact form, you consent to its collection and use for the purpose of responding to your inquiry.
You may manage your analytics preferences through our cookie banner.
You may withdraw consent at any time by contacting us (see Section 9).
5. Data Storage and Retention
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Contact form submissions are delivered to our business email and are not stored on our website server.
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We retain email communications only as long as necessary to respond to inquiries or maintain business records.
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Analytics data is retained according to Google Analytics settings.
6. Disclosure of Information
We do not disclose personal information to third parties except:
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To service providers such as Google (Analytics and reCAPTCHA)
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When required by law
Some service providers may process information outside of Canada and may be subject to foreign laws.
7. Security
We use reasonable administrative and technical safeguards to protect personal information against loss, unauthorized access, disclosure, or misuse.
However, no method of transmission over the Internet is completely secure.
8. Your Rights
Under Alberta privacy law, you have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Withdraw consent (subject to legal or contractual restrictions)
To make a request, please contact us using the information below.
If you believe your privacy rights have not been respected, you may contact the Office of the Information and Privacy Commissioner of Alberta at https://oipc.ab.ca.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
West Country RV Rentals
Email: rentals@westcountryrvrentals.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Terms of Use
Effective Date: March 24, 2026
Website: https://westcountryrvrentals.com
Company: West Country RV Rentals
1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these Terms, you should not use this website.
2. Use of Website
This website is provided for general informational purposes only.
You agree to use this website only for lawful purposes and in a way that does not:
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Violate any applicable laws or regulations
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Infringe upon the rights of others
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Interfere with the operation or security of the website
We reserve the right to restrict or terminate access to the website at our discretion.
3. No Professional Advice
The information provided on this website is for general information purposes only and does not constitute professional, legal, financial, or other advice.
You should seek appropriate professional advice before relying on any information provided on this website.
4. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of West Country RV Rentals unless otherwise stated and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, or republish any content from this website without prior written permission.
5. Third-Party Links
This website may contain links to third-party websites. These links are provided for convenience only.
We do not control and are not responsible for the content, privacy practices, or availability of third-party websites.
6. Disclaimer
This website is provided on an “as is” and “as available” basis.
While we strive to ensure the information on this website is accurate and up to date, we make no representations or warranties, express or implied, regarding:
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The accuracy, completeness, or reliability of the information
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The availability of the website
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The absence of errors or interruptions
Your use of this website is at your own risk.
7. Limitation of Liability
To the fullest extent permitted by applicable law, West Country RV Rentals shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
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Your use of or inability to use this website
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Errors or omissions in website content
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Any technical issues or interruptions
8. Governing Law
These Terms of Use are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, and any disputes shall be subject to the exclusive jurisdiction of the courts of Alberta.
9. Changes to These Terms
We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised effective date.
Rental Agreement
Please read the terms of this agreement carefully and submit with your payment.
All payments are to be mailed to:
West Country RV Rentals
P.O. Box 95
Blackfalds, Alberta, Canada T0M 0J0
E-mail money transfers are also accepted. A BOOKING DEPOSIT OF $200.00 IS REQUIRED AT TIME OF BOOKING. THIS DEPOSIT IS DEDUCTED FROM YOUR TRAILER RENTAL RATE Rental is to be paid in full one month prior to rental period.
DAMAGE DEPOSIT
A DAMAGE DEPOSIT OF $500.00 MUST BE PAID PRIOR TO THE TRAILER BEING OCCUPIED
This deposit will be fully refunded immediately after the rental period if no damage is detected and if the trailer is clean.
RENTER’S RESPONSIBILITY
NO PETS OR SMOKING ARE ALLOWED
Please no smoking or pets in the units. Unit is to be returned, as it was when it was delivered. Cleaning charges will apply if required.
THE AWNING IS USED AT THE RESPONSIBILITY OF THE RENTER.
Please note that wind, hail or water pooling will cause damage to an awning.
DAMAGE CAUSED BY NEGLIGENCE OR ABUSE WILL BE YOUR RESPONSIBILITY
Damage to any and all components of the trailer and its contents will be deducted from the damage deposit and further charges may apply.
CANCELLATION POLICY
Cancellations must be made a minimum of 120 days prior to the arranged date of delivery to be eligible for a refund. No Refunds will be given for cancellation or interruption that occurs due to inclement weather.
CHECK IN (delivery) TIME IS 4:00 PM
Earlier delivery is available if the chosen campground or campsite is available for check-in prior to 4:00 pm. Any early campground check-in fees, arranged by the Renter, are the sole responsibility of the Renter unless otherwise arranged with West Country RV Rentals.
CHECK OUT (pick-up) TIME IS 11:00 AM
Later check-out time can be arranged however any campground fees, arranged by the Renter, associated with late check-out, is the sole responsibility of the Renter unless otherwise arranged with West Country RV Rentals.
CLEANING
The RV will be inspected after your departure. YOU ARE REQUIRED to leave the property in the same general condition that you received it by making sure the floors are swept, counters are washed, trash is bagged and set outside, and the RV is ready to be picked up delivered to another client. If additional cleaning is required, all or a portion of the Renter’s damage deposit will be forfeited to West Country RV Rentals.
A MINIMUM $200.00 WILL BE CHARGED IF THE TRAILER IS NOT CLEANED TO PRE-RENTAL CONDITION
RV will be stationed on the campsite type that you have selected and it is to remain at this location for the duration of the rental, unless management deems it necessary to move the trailer.
WHAT YOU SHOULD BRING
Plan on packing your personal toiletry items, towels, bedding and pillows, food and cooking utensils. Since we provide only a limited supply of toilet paper, and other dispensable items to get you started, it may be necessary for you to restock these items during your visit.
RENTERS LIABILITY
Renter agrees to accept liability for any damages to the RV in any way or damage to any appliances and/or equipment furnished. If damages are in excess of the security deposit being held, Renter agrees to reimburse West Country RV Rentals for costs incurred to repair/replace damaged items.
HOLD HARMLESS
West Country RV Rentals does not assume any liability for loss, damage or injury to persons or their personal property. Neither do we accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, electricity or plumbing. Nor will West Country RV Rentals accept liability for any loss or damage caused by weather conditions, natural disasters, acts of God, or other reasons beyond its control.
ADDITIONAL TERMS AND CONDITIONS
If Renter(s) violates any conditions of this agreement, West Country RV Rentals may terminate this agreement and forfeit all monies collected from the Renter. Upon notice of termination of this agreement, Renter shall vacate the RV immediate
The unit is to be delivered, set up and picked up only by a representative of West Country RV Rentals. Units are not to be moved by the renter or anyone else at any time.
Download a copy of the rental agreement here. RentalAgreement